Refund policy

At R62 Music Store, we take pride in accurately grading and describing every used record we sell. Your satisfaction matters to us, and we want you to shop with confidence.

Condition Accuracy Every item is graded and described as honestly as possible. If you receive a record that is significantly not as described — for example, the grade is materially worse than listed, or there is undisclosed damage — we will make it right.

Return Window You have 7 days from the date of delivery to contact us if there is a problem with your order.

How to Start a Return Email us at [r62musicstore@gmail.coml] with your order number and a brief description of the issue. We'll respond within 1–3 business days.

Who Pays Return Shipping

• If the item was not as described: we cover return shipping costs.
• If you changed your mind or ordered in error: return shipping is at the buyer's expense.

Refunds Once we receive and inspect the returned item, we'll issue a full refund to your original payment method within 5–7 business days. We'll let you know by email when it's processed.

Final Sale Items Items marked "Final Sale" are not eligible for return unless they arrive significantly not as described.

We're a small, passionate team of music lovers. If something isn't right, just reach out — we'd rather sort it out than leave you disappointed.